Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com .

Citi Inc. and its subsidiaries ("Citi") are equal opportunity employers M/F/D/V and do not discriminate on the basis of any legally protected status or characteristic.

The State Community Relations Director is the Citi point-person for all franchise wide community relations activity within a state. The primary goal of all Citi community relations activity is to assess and leverage opportunities on behalf of the organization using a franchise wide perspective. Elements of the position include achieving "Outstanding" ratings on CRA examinations, creating innovative programming that distinguishes Citi as a marketplace leader, and thus helps Citi become the most respected financial services company.

The State Director will be knowledgeable about each Citi business in the state. They will advocate and inform businesses on CRA obligations, reputational risk and community commitments.

Job Responsibilities:

Develop and implement a state-specific community relations strategic plan (in tandem with National strategic plan) and in consultation with businesses, with measurable performance goals.

Engage business leaders throughout franchise to educate and inform on Community Relations function, CRA obligations, and your role in state. Advocate to business on CRA opportunities and obligations and distinguish Citi as a marketplace leader.

Manage Community Relations Officers and staff throughout the state.

Manage State Leadership Councils, set agenda, work across businesses to set goals and programs in place to implement goals.

Develop and manage innovative local and state-wide programs to meet regulatory obligations

Monitor state CRA performance data provided by the CRA Fair Lending Analysis Unit; communicate data to businesses, and discuss strategies as appropriate to address issues.

Engage local OCC officers and provide CRA local performance context to CRA Fair Lending Analysis Unit.

Implement training curriculum developed by National Community Relations to ensure CRO's have full knowledge to implement community initiatives.

Manage program sponsorship budget in state. Understand sponsorship history in state across franchise. Develop process for distributing sponsorship dollars across state.

Act as Foundation liaison for all businesses in state.

Act as key point person for senior state business leaders, Government Relations, volunteer initiatives, public affairs, Citibank Community Development.

Develop process for assessing reputation risks to franchise and work with Public Policy and Issue Management to devise solutions.

Build and maintain strong relationships with external political and civic leaders, non-profit organizations, financial institution competitors and advocacy groups.

Act as face of Citi at public events, meetings, and public relations opportunities within state

Position and support senior management on non profit boards.

Understand the models of various Citi businesses in the state; understand the product set, particularly as it relates to LMI-targeted products.

Stay abreast of state-wide business issues, including de novo branches, acquisitions, site closings

Manage statewide volunteer initiatives.

Partnership with Public Affairs Officers covering the state.

BA required

10 + relevant experience

Additional Information:
Travel Percentage: 10%