Nordstrom is one of the nation's leading fashion specialty retailers. Since 1901, our people and their commitment to customer service is what set us apart. We offer a wide variety of quality apparel, shoes and accessories for men, women and children at our stores across the country. We remain committed to the simple idea on which our company was founded: offer each customer the best possible service, quality, value and selection. That's why we're committed to hiring individuals who share our passion for outstanding service.
At Nordstrom, we're proud to be named to Fortune magazine's list of '100 Best Companies to Work for." We believe this recognition comes from our desire to empower our employees to set their sights high and blaze their own trails.
The Public Affairs Director will support the company in its crisis and reputation management communications. Act as primary point of contact for media related to public affairs issues. Advise company leaders on areas of opportunity for maintaining company reputation and trust with Nordstrom customers.
RESPONSIBILITIES:
Developing strategy and executing messaging for topics such as social responsibility, litigation, legislation and various customer and employee issues.
Managing crisis communications as they occur, developing messaging and utilizing proven PR experience to maintain company's reputation. This includes events such as natural disasters.
Acting as contact for media, including television when the subject is reputation based.
Advising company leaders regarding potential reputation busters such as patterns that may arise out of lawsuits, weakness in policies, pending legislation, etc.
Serve on Corporate Emergency Response Team (Corporate ERT).
Managing communications regarding all product recalls.
Managing communications regarding the company's Corporate Social Responsibility efforts.
Managing, coaching and developing the Public Affairs team.
QUALIFICATIONS:
5 - 10 years business media relations experience
5 - 10 years crisis communications experience, including using social media to enhance reach of messaging
Excellent interpersonal, communication and writing skills
Creative and strategic thinker
Able to counsel senior management and provide strategic input
On-camera experience with issues and/or crisis messaging
As a Nordstrom employee, you can feel confident that your health and well-being are among our highest priorities. We offer a comprehensive, flexible employee benefits package that includes medical/vision and dental coverage, a generous merchandise discount, an employer-matched 401(K) savings and profit sharing plan and much more.
We are an equal opportunity employer committed to providing a diverse environment.
The above information on this definition has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. No Visa Sponsorship available for this position.
SOURCE: ONLINE JOB WEBSITE 06/16/09
TO VIEW THE ORIGINAL JOB OPENING PLEASE CLICK HERE
