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Public Affairs Council

Director, Public Affairs

Responsibilities:
Responsible for media relations support for Consumer Services with a primary focus on Consumer Card Services Group and Consumer Travel Network specifically American Express Cardmember benefits.   Build awareness or increase visibility for American Express Card and rewards products and services.  Promote access events, travel and experiences offered to Cardmembers.  Leverage synergies between Consumer Card Services Group and Consumer Travel Network.  

Serve as communications lead for select businesses within Consumer Card Services Group and Consumer Travel Network (for example: charge, lending, cobrand and/or Cardmember services).  Develop and implement PR strategies and campaigns for Consumer Card Services Group and Consumer Travel Network products and enhancements.  Manage multiple PR agencies to maximize results.  

Provide strategic council to senior Consumer Card Services Group and Consumer Travel Network leaders on both proactive opportunities and reactive issues.  Manage sensitive issues and mitigate potential negative news coverage.

Serve as media spokesperson and oversee executive interview and speaking opportunities.

Liase with various marketing teams and Global Advertising and Brand Management department to leverage PR opportunities.

Requirements:
- Excellent written and verbal communications skills.
- Strong record of accomplishment in generating positive, proactive media coverage, preferably for a consumer product company.
- Experience developing and implementing PR programs to support marketing programs, special events, social media activities.
- Experience with social/digital media.  
- Effective leader with excellent judgment.
- Strong senior leader and people management skills.
- Experience managing or working with PR agencies.
- Ability to think and act on-your-feet, and adapt to change a must.  
- Ability to manage multiple priorities in a fast-paced environment.
- Proven strategic and issues management skills.
- 8-10 years of experience. PR agency experience a plus.

Location:
American Express
New York, NY

Business Unit:
Corporate Affairs and Communication.

Contact:
Please apply online at http://www.americanexpress.com/jobs
SOURCE: PUBLIC AFFAIRS COUNCIL 02/22/10